Privacy Policy
Last Updated: May 22, 2025
At Focus Therapy Clinic ("we", "our", "us"), we are committed to maintaining the privacy and security of your personal and health information. This Privacy Policy explains how we collect, use, store, and disclose your information in compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and other applicable privacy laws.
1. Information We Collect
We may collect the following types of Protected healthy Information PHI and personal data:
- Identifying Information: Name, email address, phone number, mailing address, date of birth.
- Health Information: Medical history, mental health concerns, treatment notes, and any information shared during intake, assessments, or therapy sessions.
- Insurance and Payment Information: Insurance provider details, billing information, and payment methods.
- Internet and Other Electronic Network Information: IP address, browser type, and usage statistics (via secure cookies and analytics tools).
2. How We Collect Your Information
We collect information through:
- Online Forms (e.g., contact, intake, or appointment request forms)
- Direct Communication (phone, SMS, email, video consultations)
- Messages and Data Rates may apply. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan
- Messages are recurring, and message frequency varies
- Service delivery (telehealth sessions, in-person appointments)
- Third-party platforms (e.g., HIPAA-compliant EHR or scheduling software)
3. Use of Information
Your information is used for:
- Providing and coordinating mental health services
- Appointment scheduling and follow-ups
- Treatment planning and recordkeeping
- Process payment and billing reminders for our Services
- Insurance claims and billing
- Administrative, legal, or regulatory purposes
- Identify, analyze, and improve our Services
4. Data Protection and Security
We use industry-standard security safeguards to protect your PHI, including:
- Encrypted transmission of data (SSL/TLS)
- Secure electronic health record (EHR) systems
- Role-based access control and audit trails
- Physical safeguards for any paper records
- Regular staff training on HIPAA compliance
5. Information Sharing and Disclosure
We do not sell or share your PHI for marketing purposes.
We may disclose information only as permitted or required by HIPAA, including:
- With your written authorization
- To other healthcare providers involved in your care
- To insurance providers for payment processing
- To comply with legal obligations or court orders
- To prevent a serious threat to health or safety (as permitted under HIPAA)
6. Your Rights
You have the right to:
- Access and request copies of your records
- Request corrections to your health information
- Receive an accounting of disclosures
- Request confidential communications
- Contact Focus Therapy Clinic at 248-430-0594 or info@focustherapyclinic.com for HELP or STOP receiving messages
- Opt-out of SMS text messages at any time by texting, emailing, or replying STOP or UNSUBSCRIBE to info@focustherapyclinic.com or 248-430-0594. After unsubscribing, you will be removed from our list within 24 hours.
- File a complaint if you believe your privacy rights have been violated
To exercise any of these rights, contact our Privacy Officer at:
Email: info@focustherapyclinic.com
Phone:248-430-0594
Location: 26555 Evergreen Rd, Ste 870, Southfield, MI 48076
You may also file a complaint with the U.S Department of Health and Human Services (HHS). There will be no retaliation for filing a complaint.
7. Data Retention
We store the health and personal information we collect about you for no longer than reasonably necessary to fulfill the purposes for which it was collected, and following our legitimate business interests and applicable law
8. Use of Cookies and Analytics
We may use cookies for site functionality and analytics. These cookies do not collect or store PHI. You can manage cookie preferences through your browser settings.
9. Changes to This Policy
We may update this Privacy Policy periodically to reflect legal, technological, or service changes. Updates will be posted on this page with a revised effective date.
10. Contact Us
If you have any questions about this Privacy Policy, our data practices, or HIPAA compliance, please contact us.